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Our 2025 Impact Report 📈

Putting People Before Property ✨

We’re proud to share our Impact Report, showcasing how we’re advancing our vision of a safe and stable home for everyone with fair and practical pathways to home ownership.

This year, we celebrated both our 20th and 30th home ownership milestones—freeing up at least 18 social and affordable homes and delivering 50 direct housing outcomes. In total, we’ve empowered hundreds of households, marking a year of remarkable growth and transformation.

We were welcomed by First Nations communities—yarning, listening, and co-creating solutions—and engaged with national leaders, including the Prime Minister, The Hon Anthony Albanese MP and Speaker of the House, The Hon Milton Dick MP, during a pivotal week for housing reform. Our work was also recognised globally by Microsoft, a humbling endorsement of our tech-enabled, human-centred approach of empowering people through home ownership.

📊 Highlights from 2025:

  • 🏡 32 homes purchased by clients – 14 in 2025 alone, a 78% increase from last year

  • 🏠 18 Social Housing freed up for families on a waitlist and at risk of homelessness.

  • 👨‍👩‍👧 243 households engaged with our Empowerment Services,

  • 🎓 Financial capability - 74 “super saver” households have achieved savings goals

  • 🎥 Inspiring client stories, including Braydon’s and Kamini’s journeys, proving what’s possible when people come first

  • 📈 Revenue growth of 64%, surpassing $1 million

  • 💰 $5.9 million Recycling Capital Fund powering innovative programs like our Head Start Guarantees and our Wollongong Affordable Rent-to-Buy pilot

  • 🤝$345,000 in in-kind contributions from partners across sectors, bringing the total value of in-kind support since inception to over $3.5 million.

  • 🌟 Leadership & Diversity: we appointed Interim Co-Chairs Joel Larsen and Josh Moyes, and welcomed four new Directors—Leanne Pilkington, Jackie Trad, Pam Jackson, and Jo Formosa.

Together, we’re putting People Before Property, which challenges the notion that a home is merely a profit-making asset. Instead, we understand that home is where we grow, feel safe, and flourish. Safe and secure housing is a human right, and it’s the people inside the home who matter most, not the bricks and mortar.

Every new home represents a life changed—a family empowered, a community strengthened, and a ripple of hope spreading across Australia.

Client Success Stories:

Our impact shines brightest through the lived experiences of our clients—remarkable individuals and families who generously share their journeys to inspire and uplift others on the path to home ownership.

  • Braydon, a proud Wiradjuri man, achieved his dream of home ownership at just 24. His positivity and determination light the way for others, and his story—beautifully captured in a short film featured in this report—shows what’s possible when barriers are broken and support is genuine. Thank you, Braydon, for your courage and inspiration.

  • Kamini, whose journey featured in last year’s report, continues to inspire. Now nearing completion of her law degree and having written and performed a play at the Sydney Opera House, Kamini’s progress is a testament to the power of stability and opportunity.

  • This year, we also celebrate the successes of Erin and Michael, Brad and Mia, Lewis and Brooke, and Sheena—each building a brighter future for their families through home ownership. Their stories are powerful reminders of what can be achieved through inclusive pathways that put People before Property.

 
 
 
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Directors Report & Audited Financials FY 2024/25
 

Highlights in Action: Advocacy, Empowerment & Leadership

  • On Country Engagement: We presented at the National First Nations Housing & Homelessness Forum in Adelaide, participating in the Housing Policy Partnership Meeting in Naarm (Melbourne), and engaged in NAIDOC Week and local roadshows with the Aborigional Housing Office, NSW. We listened, learned, and co-designed culturally safe pathways to home ownership—working alongside Traditional Owners and community leaders to drive real, lasting change and led by our Executive Director Pam Jackson.

  • Empowerment in Action: Our Empowerment Products and Services break down the know-how, deposit, and supply barriers to home ownership—tailoring support to each client’s unique journey and helping hundreds of families build financial security and stability.

  • Driving Systemic Change: with our groundbreaking innovations like our Burketown solution and Head Start Guarantees. We Presented at national forums, co-designed solutions with our partners, and advocated for “people before property” in policy reform.

Partnership & Collaboration:

We extend our deepest gratitude to our major partnersWestpac, Wollongong City Council, Aboriginal Housing Office, Snow Foundation, Microsoft, Stockland, Lendlease, Coronation Property, Link Wentworth, and Temple & Webster. Each of these organisations has contributed their own dedicated content and shared unique perspectives and quotes in our Impact Report, reflecting their commitment to empowering families and creating fair, practical pathways to home ownership across Australia.

Alongside these major partners, our impact is fuelled by over 100 organisations, including our specialist partners, whose expertise and support guide our clients through every step of their home ownership journey. Your commitment to practical advice, legal guidance, financial solutions, and property coaching makes a real difference for families and communities.

Join us:

We’re not just changing lives—we’re building a future where everyone has a place to call home. Please share our Impact report or Contact Us to collaborate, volunteer, or share your story.

 


Gratitude and Thanks:

People Before Property. It’s more than our mission — it’s our movement. It’s the heart of everything we do at Head Start Homes. We believe that when people are supported first, they can build the confidence, stability, and opportunity that a home makes possible. Because a home is more than walls and a roof — it’s a foundation for brighter futures.

We’re deeply grateful to our visionary Board for their leadership, to our dedicated team for their passion and commitment, to our partners and volunteers for their unwavering support, and to our clients for their courage and resilience. Together, we’re not just helping people into homes — we’re helping them unlock hope, independence, and lasting change, one family and one home at a time.

Design:

A special thank you to Bianca Bettley for the beautiful artwork featured on the cover and throughout our Impact Report.We also extend our gratitude to Natasha Kahn, Mikaede Conway, Patricia Wade and Stephen Woodlands for their dedication and hard work in bringing this Impact Report to life.

This Year’s In-Kind supporters:

AJB Insurance, Brady Marcs Buyers Advisory, Canva, Centre for Social Finance Law, Corrs Chambers Westgarth, Decisions meeting software, Earthstar Productions, Enlightening Films, Google, High Spec Properties, JLL, Link Wentworth, Lendlease, Microsoft, Mobile Monster, MinterEllison, MS Deeds Conveyancing, Stockland, The Aboriginal Housing Office, NSW, Westpac, PICA Group, Temple & Webster and Domain.

Our Board:

Special appreciation to Vanessa Chan and Jodie Stevens for their service as former Chair and Director. Current Board: Joel Larsen (Co-Chair), Josh Moyes (Co-Chair), Stephen Woodlands (Founder & Managing Director), Arlie Fox (Director), Richard Yong (Director), Pam Jackson (Executive Director), Leanne Pilkington (Director), Jackie Trad (Director), Jo Formosa (Director), Natasha Kahn (Secretary), Karen Walsh (Deputy CEO, Board attendee)

Our Members:

Graham Brown, Judith Carpenter, Nichola Woodlands, Peter Adcock, Paul Madden

Team Members:

Karen Walsh (Deputy CEO), Kate Fenton (Chief of Client Empowerment and Home Ownership Success), Pam Jackson (First Nations Collaboration and Liaison Officer), Natasha Kahn (Chief of Communications, Fundraising and Company Secretary), Linda Bunclark (Wollongong Community Partnerships Coordinator), Dee Trubarac (Human Resources), Tanya Eldridge (Grants Writer), Cindy Lee (Client Empowerment and Home Ownership Success Manager), Hugh Fenton (Storyteller and Creative Specialist), Mikaede Conway (Team Assistant and Creative), Karen O’Connell (Financial Capability Worker), Melissa Meier (Financial Capability Worker), Patricia Wade (Chief of Heart-Led Branding), Fran Dobbie (Aunty in Residence).

Specialist Partners & Volunteers:

We have over 100 skilled volunteers and specialist partners. Featured in our annual report:
Fran Dobbie (Aunty in Residence), Michael Ryland (Legal Consultant), Brady Yoshia (Property Coach), Jessie Lenson (Property Coach), Heather Green (Credit Risk), Hannah Grievson (Strategy), Airlie Fox (Legal), Joel Larsen (Banking), Richard Yong (IT & Cyber Security), Ashley Steven (Licensed Conveyancer), Dickson Ting (Lawyer/Conveyancer), Ben Johnson (Mobile Home Finance Manager, Westpac), Sophie Marturano (Senior Home Lending Manager, St George Bank), Fiona Wilkinson (Conveyancing Lawyer), Penny Vandenhurk (Buyer’s Agent), Amanda Gould (Buyers Agent), Rhiannan Jenkins (Property Coach), Mayra Sheargold (Team Leader, Affordable Housing, Link Wentworth), Margaret Maljkovic (Chief Customer Officer, Link Wentworth)

And to all our clients, partners, volunteers, and supporters—thank you for walking this journey with us and helping build a future where everyone has a safe and stable home.